CSUSM - CO - Systemwide login issues – Incident details

Experiencing partial outage

Show current status

CO - Systemwide login issues

ResolvedMajor outage2 hours 22 minutes

Affected

Peoplesoft

Major outage from 5:27 PM to 7:50 PM

Common HR System (CHRS)

Major outage from 5:27 PM to 7:50 PM

Common Financial System (CFS)

Major outage from 5:27 PM to 7:50 PM

  • UpdateUTC
    This incident has been resolved.
  • ResolvedUTC

    A workaround has been put in place by the CO to restore login functionality. Users can authenticate into all systems now.

  • InvestigatingUTC

    Systemwide login issues with Single Sign-On and SSL Certificate have been reported. Teams responsible for these services are looking into the issue and another bulletin will be sent with more information when it becomes available.

    All CO applications: Financial Data Warehouse (FDW) Production, Common Financial System (CFS) Production, Common Human Resources (CHRS) Production, CSU Learn, DUO MFA, PageUP, CSUBUY, Concur, Anyconnect VPN, CMS Development.

    Users already logged in the application can continue to work. Any new login attempt will not work.

    Ref - BLTN0001374