CSUSM - Notice history

www.csusm.edu - Major outage

98% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 95.09%
Jul 2026
Aug 2026
Sep 2026

Cougar Courses - Operational

100% - uptime
Jul 2026 · 99.56%Aug · 99.97%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Mobile App - Major outage

93% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 78.43%
Jul 2026
Aug 2026
Sep 2026

Other - Operational

Notice history

Sep 2026

Microsoft Education Tool in Canvas Not Syncing
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Microsoft Education Tool (LTI) in Canvas is experiencing a syncing issue.  Students may see a message that says "Course access pending. You haven’t accepted the course invitation yet. Accept it to be added to the roster and unlock access." 

     

    Microsoft is working on a fix. In the meantime, if you are using Microsoft Education to share files or videos with students in Canvas, please visit the Microsoft in Cougar Courses Outage page. 

     

    Faculty might be seeing a variety of other error messages related to roster sync and OneDrive not being able to connect. These errors appear to be related to this issue and under investigation by Microsoft's engineering team. 

Aug 2026

Exchange Online/Outlook Issues
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    Microsoft in incrementally rolling out a fix for the issue. Access has largely been restored, but some users report certain browsers are still not able to log into Outlook. If you have trouble logging in, please try a different browser. We will continue to monitor the issue through resolution.

  • Monitoring
    UTC
    Monitoring

    More info from Microsoft:

    We've confirmed that the authentication component issue impacts other services beyond Exchange Online.

    Users may experience a variety of symptoms related to this event, including but not limited to:

    - Delays, failures, or incomplete results when searching for content within Exchange Online mailboxes.

    - Delays or failures when sending or receiving email messages.

    - Authentication-related errors when accessing Exchange Online services.

    - Difficulties accessing or performing actions within Exchange administration experiences.

    - Intermittent failures affecting mailbox operations and message delivery workflows.

    Scope of impact

    This issue may impact users attempting to send or receive email messages through Exchange Online. We're continuing our investigation to determine the full scope of affected scenarios and will provide additional information as it becomes available.

    Preliminary root cause

    An issue within a core authentication configuration used by multiple Microsoft 365 services is resulting in impact.

    Current status

    Aug 31, 2026, 1:36 PM PDT

    We're reexamining recent changes made to the service to determine why the authentication components aren't being deployed as expected. Additionally, we are exploring every avenue to safely restore the components, including potentially reverting an update the affected infrastructure recently received. We're performing additional tests to evaluate the best course of action moving forward.

  • Identified
    UTC
    Identified

    Microsoft has identified a potential corrective action for the affected infrastructure and are evaluating deployment options. They are monitoring service telemetry and affected Exchange Online transactions to determine whether the action is reducing impact and to better understand the scope of affected scenarios.

  • Investigating
    UTC
    Investigating

    Outlook on the desktop and web may be unreachable. Microsoft is investigating the incident.

    Microsoft Info:

    We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. This communication serves as a preliminary notification about a potential issue affecting your service.

Jul 2026

Microsoft 365 and Azure Issues
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Microsoft is reporting and some of our users are experiencing reduced availability and performance with M365 services including Teams, OneDrive, and SharePoint, among others. Microsoft is working to mitigate the issue. Details and updates can be found here: Microsoft service health status

Jul 2026 to Sep 2026

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